To perform for our customers the highest level of quality construction services at fair and market competitive prices. To achieved by customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes. * To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, professional associates and customers.
Our Core Values.
Meeting agreed deadlies and or keeping ahead of schedule is important to us. Unforseen issues are part of the constrcution process and canot always be avoided however these can be accounted for with careful planning and solid work ethic.
We Pursue Excellence
We hold our tradesman to as higher standard to other construction companies and understand that quality must always come before profit. This is why we have continued to grow and have a reputation that proceeds us.
We Practice Honesty
Transparicy at every level is what our customers can expect. With construction it is acepted that unexpected issue smay arrise. If this happens we aproach the situation honestly and focus on overcoming obsticles. We will alwsays be honest with customers
Each project is bespoke to the exact wants and needs of the client. We keep ahead of the curve with technology, advanced building techniques and and eco-friendly constrcution methods. Each finished contact is unique and created from the vision of indivdual customers and families.
About our process.
Making a start
We will deal with your initial inquiry promptly and arrange for the proposed project to be surveyed. Appointments can be arranged Monday to Sunday 7 am to 9 pm.
If you have architectural drawings or a specification for a project, they can be emailed to us and we will cost them immediately and return a quotation.
All surveys are carried out by our team, an in depth report will be produced and we will speak to you about all your requirements on all aspects of the project.
We take the time to understand more about your vision and reasons why you need the work carried out and offer advice when needed. A quotation will then follow within a few days.
A contract will be drawn up that is agreeable by both parties, this will include fixed prices, final specification, payment schedules, start date and project duration. A program schedule and welcome pack will be issued.
Work will commence on the start day and the program schedule will be kept to on target. All work is carried out to specification, any changes to the design will have a quotation submitted before the changes take place.
All work is snagged pre completion and the problems addressed. Project is then handed over fully complete.
Completion / Aftercare
Projects are handed over fully complete with the relevant documentation and user guides, a completion file is collaborated throughout the project which covers materials used, warranties, certificates, user guides and all the information you require from the project.
All major construction work suffers from a few minor snags after completion, its general down to settlement etc. during the handover of all our projects, we supply snag sheets that can be emailed, faxed or sent to our office.
All items are logged and the repair is booked in and dealt with promptly.